Privacy Policy

Introduction

Reverse Bundling ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

Information We Collect

Shopify Store Data

When you install our app, we collect:

• Store Information: Store name, domain, owner email, timezone
• Order Data: Order details, line items, SKUs, quantities (for bundle detection)
• Product Data: Product titles, variants, SKUs (for rule creation)
• Usage Analytics: Feature usage, page views, button clicks

Automatically Collected Information

• Log Data: IP addresses, browser type, timestamps, referring URLs
• Cookies: Session cookies for authentication (required for app functionality)
• Performance Data: API response times, error rates

How We Use Your Information

We use the collected information to:

• Provide Core Functionality: Detect bundle opportunities, create/manage bundling rules, generate cost savings reports, process order conversions, integrate with fulfillment providers
• Improve Our Service: Analyze usage patterns, debug issues, optimize performance
• Communication: Send service updates, notify about features, provide support
• Compliance: Meet legal obligations, enforce terms, protect against fraud

Data Storage and Security

Storage

• Database: Encrypted PostgreSQL database hosted on secure cloud infrastructure
• Backups: Daily automated backups with 30-day retention
• Location: Data stored in secure US data centers

Security Measures

Data Sharing and Disclosure

We may share your information only in these limited circumstances:

• With Your Consent: When you explicitly authorize us
• Service Providers: Cloud hosting, error monitoring (aggregate, anonymized data only)
• Legal Requirements: To comply with laws, respond to requests, protect rights
• Business Transfers: In connection with mergers, acquisitions, or sales

Your Rights

You have the right to:

• Access Your Data: Request a copy of all data we store
• Correct Your Data: Update or correct inaccurate information
• Delete Your Data: Request complete deletion (by uninstalling the app)
• Export Your Data: Receive your data in a portable format
• Opt-Out: Disable analytics, opt-out of marketing communications

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights:

• Legal Basis: Contract performance and legitimate interests
• Data Controller: Reverse Bundle Pro is the data controller
• Right to Lodge Complaint: File complaints with local authorities
• Data Transfers: EU-approved safeguards for international transfers

CCPA Compliance (California Users)

California residents have specific rights under CCPA:

• Right to know what personal information we collect
• Right to know if we sell personal information (We don't!)
• Right to access, correct, and delete your information
• Right to non-discrimination for exercising your rights

Data Retention

• Active Stores: Data retained while app is installed
• Uninstalled Stores: All data deleted within 30 days
• Backup Data: Permanently deleted after 30-day retention

Cookies and Tracking

Required Cookies

• Session Cookies: Essential for authentication (cannot be disabled)
• Security Cookies: CSRF protection

Optional Cookies

• Analytics Cookies: Track feature usage (can be disabled)

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the new policy on our website
• Sending email notification to store owners
• Showing in-app notifications

Contact Us

Data Protection Officer

For GDPR-related inquiries: