FAQ
Short answers for merchants evaluating or running Reverse Bundle Pro.
What does Reverse Bundle Pro do?
It converts matching multi-item Shopify orders into one warehouse pack SKU before fulfillment (via Order Edit), so your team or 3PL picks one unit instead of several components.
Is this a checkout / cart bundle app?
No. It does not create storefront upsells. It is for merchants who already stock a pre-packed warehouse SKU and want orders rewritten before ShipStation, ShipBob, or similar tools import Shopify line items.
How do I get started?
Install from the Shopify App Store, approve permissions, run the Setup Wizard, map component products to your pack SKU, and keep fulfillment mode on Order Edit. Stock that pack SKU at the location your 3PL uses.
Why didn’t an order convert?
The cart must include every component in an active rule, your trial/plan must allow conversions, and Order Edit must succeed (inventory, unlocked order). Check Order Conversions / Ledger in the app for the failure reason.
ShipStation still shows separate line items
The connector likely imported the order before Order Edit finished. Delay auto-import until the order is edited, or re-import after conversion. Tags alone do not reduce pick fees — the Shopify line items must change.
What is the free trial?
14 days and up to 25 successful conversions. Then Starter ($17.99), Professional ($39.99), or Enterprise ($79.99) via Shopify Billing. Details: Pricing.
Do you integrate natively with ShipStation or ShipBob?
No direct ShipStation/ShipBob API. We edit the Shopify order; any tool that syncs Shopify line items after the edit sees the pack SKU. See Fulfillment.
Can you set up my first rule?
Yes. After install, reply to azurite.tech.ltd@gmail.com with two SKUs you often ship together — we’ll help configure the first pack rule.